These instructions will help you
to recover your system after a disaster. Some steps should be taken only in
the event of serious trouble like a disastrous data loss due a physical hardware
failure. To restore your system to working order, you should:
- Prepare for Disaster Recovery
Make sure the following items
are available when needed for disaster recovery.
- All CD/DVD/tapes with backup archives.
- A CD-R disc and a printout of instructions created from the Disaster
Recovery CD image you prepared (optional, but recommended).
- Files with repair information.
- Restart and try to repair your disk
Find the CD-ROM included with
your computer or the emergency recovery disk. Restart the computer and start
it from recovery disk or CD. When your system has started from this disk
or CD, run CheckDisk or other disk repair utility to examine your hard disk
for problems.
If you were able to repair all
problems on the hard disk and no low-level problems were found, skip the
next step.
If your hard disk still has problems
but some files were repaired and you can access them, now is the best time
to make a complete (full) backup of these repaired files. Do not encrypt backup
archives. Make 2 separate full backups of all repaired files to be sure you
have a redundant backup of your repaired files. Use
"Repair Wizard" to save files with repair information on a removable disk.
- Restore hard disk in an emergency
If you could not completely repair
the existing system with disk utilities or the hard disk still isn't accessible,
you probably need to repartition and reformat it to prepare for restoration.
If you have a Disaster Recovery
CD, you can restore your hard disk fast and easy. Insert your Disaster Recovery CD and reboot.
If your computer will not start from the CD, you may need to change the
boot order settings of your computer's BIOS. (Refer to the computer's documentation
to change its BIOS settings to allow it to boot from the CD drive.)
The CD automatically starts the
Storage Manager Recovery Console. The console guides you through all steps
to restore your system. Use the instructions to restore your hard disk (see
the printout). If you were able to restore
your hard disk with the Disaster Recovery CD, go to step 5 below.
If you do not have a Disaster
Recovery CD, you have to install Windows on a new hard drive. You should
re-create all disk volumes as they were before. These operations will destroy
all data on the disk! Be absolutely certain that this is what you want to do!
When Windows is installed, restart the computer and install Storage Manager. Use
your registration key to register Storage Manager.
WARNING: Formatting a hard disk destroys all data stored on the disk.
If you are not sure, do not format the disk.
- Restore your repair information
To restore your files
you need to repair your Backup Sets and encryption keys.
Repair files contain this information. Open the Disaster
Recovery Wizard (File menu) and select "I want to
restore my configuration and encryption key" option and press the Next button.
Select the storage with repair files. It can be any disk or FTP Server. Press the Next
button to proceed. If you restore your repair files from a disk, Storage Manager
will ask you to choose drives with repair files. You must select one of the .rep files to restore.
You will see the following dialog.
Make sure all items are checked.
Press the Finish button to restore
the selected items. When the restore is finished, the Repair Wizard will
close and you should see:
|
Item name
|
How to check
|
What to do if you can't find the item
|
| 1. Backup Sets |
The tree of Backup
Sets should show all of your Backup Sets. |
If you don't see
all or any of your Backup Sets, you should re-create them manually.
It is important to specify the same Backup Set description and destination.
|
| 2. Encryption keys
|
Open the Settings
dialog and select the Encryption keys page. You should see all
of the necessary encryption keys. |
If you don't see
all or any of your encryption keys, try to restore another file wih repair information.
If you still cannot get your encryption keys back, contact support.
You will not be able
to restore encrypted backup archives without encryption keys! |
- Download catalog files
To restore your files, you must have a tree of all backed up files.
To do that, select a Backup Set and activate its Restore panel. Press
Rebuild the tree button and follow the instructions.
- Restore from backup
You are now ready to start the restore of your files:
- Your hard disk and Windows operating system are working again.
- Storage Manager is working.
- You see all your Backup Sets and backed up files at the "Restore" panel.
- You see all your encryption keys in the "Settings" dialog.
Select a Backup Set with files you want to restore. To restore your files, click the Restore
tab. The Restore panel contains a tree of all backed up files for the selected
Backup Set (see image below).
